MGM Resorts International Poker Clerk in Atlantic City, New Jersey
Job Title: Poker Clerk
Job Code: 314627
Employment Status: Full Time
Category: Casino Games
Responsible for greeting customers and interested players.
Seats Players into live games as seats become available.
Responsible for customer satisfaction and enjoyment.
Maintaining a high level of professionalism with casino guests and co-workers.
Works diligently to support the Borgata & MGM culture and team philosophy throughout the property.
Promotes positive public relations and creates an enjoyable atmosphere for all customers.
Amicably resolve customer related problems in a fast paced environment.
Ensures the protection of customer s rewards and credit lines.
Complies with all departmental and Company Policies including Borgata's business ethics guidelines.
Complies with all New Jersey regulatory requirements.
Maintains confidentiality of all Borgata trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
Must possess excellent customer service and talent relation skills.
High School Diploma or G.E.D. required.
Prior experience in related operation.
The ability to effectively communicate in English