Kelly Services Insurance Claims Associate in Atlanta, Georgia

Kelly Services is hiring multiple Customer Service Representatives for one of our top clients in Atlanta GA!

PC Customer Service

Pay Rate: $14.25

260 Interstate North Circle SE, Atlanta, GA 30339

Start Date: ASAP

4 Month Contract TTH

9:00a-8:00p Mon-Fri

Job Description

Have questions? Chat with me: https://flashrecruit.com/user/DianaMaya

Duties / Responsibilities:

  • Responsible for processing inbound calls for initial reporting of claims by policyholder, client (mortgage company, etc.) or other.

  • Provides status on existing claims to either policyholder and/or client.

  • Updates computer records in order to maintain data integrity of information.

  • Resolution of customer issues and refers escalated items to higher levels for guidance.

  • Researches information in order to provide customers with basic data related to policies.

  • Maintains client relationships via quality customer service and timely processing of additional claims request through fax/email.

  • Knowledgeable of products related to auto/ mortgage business and additional product/services associated with the company.

  • Other duties as assigned by management and may support other departmental areas based on business need.

  • Knowledgeable of multiple claims applications including mainframe and windows based systems.

Experience:

  • Minimum 6 months - 2 years of customer service related experience. Doesn’t have to be in a call center environment, but that is a plus.

  • Understanding of call center environment and importance of service standards.

  • Computer literate with emphasis on Microsoft Office software (especially Excel) and Windows.

Have questions? Chat with me: https://flashrecruit.com/user/DianaMaya

If you are interested in this position please apply and follow up with an email to me, Diana Maya , at DIAM837@kellyservices.com with your resume attached and PC Atlanta in the subject line.

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.