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House of Blues Manager, VIP Membership in Anaheim, California

Job Summary:

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship and Artist Nation Management.

Ticketmaster is the global event ticketing leader with over 465 million tickets sold and more than 12,500 clients in 22 countries. Live Nation Concerts has become the single largest provider of live entertainment in the world producing over 25,500 shows annually for over 3,300 artists in 37 countries. Artist Nation Management is one of the world’s leading artist management companies, representing more than 350 artists. These businesses power Live Nation Media & Sponsorship to deliver music marketing programs across 900 brands enabling advertisers to tap into the 63 million fans Live Nation Entertainment delivers annually through its live event and digital platforms. For additional information, visit www.livenationentertainment.com.

HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues venues provide several genres of live music from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

  • Responsible for selling all VIP Service sales with focus on memberships


  • Responsible for selling products under VIP umbrella beginning with the most profitable options

  • Achieve monthly, quarterly and yearly budget goals

  • Reports to Director of VIP Services

  • Oversees Concierge’s day to day duties

  • Actively retain current business opportunities and solicit new business opportunities through effective sales calls, presentations and site tours

  • Generate revenue via prospecting leads, upgrading existing sales and renewing lapsed business opportunities

  • Monitors various market and industry trends to develop and implement ever evolving strategies to sell memberships and other VIP products

  • Develop and nurture relationships with Members (to include: significant time spent in Foundation Room, member outings and events and other opportunities to build rapport) to maintain a high retention rate and to develop referrals

  • Will manage and use data management programs including Sales Force and SevenRooms

  • Create and lead Marketing initiatives that increase VIP sales, working closely with Marketing department

  • Will work in tandem with various departments including, Marketing and Operations

  • Network to increase visibility within community

  • Supports the strategic direction of the VIP Services department, including operating procedures, structure and efficiency in order to provide maximum value to House of Blues

  • Performs additional duties as assigned


  • Maintain a positive attitude

  • Maintains objective viewpoint in all circumstances

  • Maintains organization and focus on assigned tasks/goals

  • Takes creative risks to enhance revenue

  • Ability to sell a non-tangible product

  • Thinks creatively to produce new possibilities in all areas

  • Shows respect by considering the rights and dignity of others rather than self

  • Communicates assertively in a non-aggressive, candid manner

  • Able to maintain a flexible work schedule to accommodate business needs.

If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

About Us

Recognized two years in a row by Great Place to Work®, Live Nation Entertainment is the global leader in live entertainment and ticketing. From ground-breaking software to support our world-class platform Ticketmaster, to our mix of legendary venues and restaurants in House of Blues, to our unparalleled roster of artists supported by diverse professionals in all facets of corporate operations, we offer a world of opportunity and an array of careers across every discipline.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our full-time, global workforce of more than 21,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents (plus a baby bonus to help with expenses), and tuition reimbursement to fuel your ongoing professional development and career growth. Plus, working for the world's largest live event and ticketing company means you'll have access to concerts, festivals, sports games, and other live events through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.