Experience Inc. Jobs

Job Information

Experian Compliance and Operational Risk Manager in Allen, Texas

Who we are: Experian unlocks the power of data to create opportunities for consumers, businesses, and society. At life’s big moments – from buying a home or car to sending a child to college to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

We gather, analyze, and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decisions and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.

We’re investing in new technologies, talented people, and innovation so we can help create a better tomorrow.

COVID-19 is creating unprecedented circumstances. We’re monitoring the situation closely and the safety of our employees remain our top priority. The hiring process, training and employment will be handled remotely. This means if offered the position, you will begin working from home. However, please keep in mind that this position will likely transition back to our office located in Allen, Texas once it has been deemed safe to return from the COVID-19 Pandemic.

What we need: A Self-Starter and leader to join our Risk Mitigation Team

About the position:

This leadership role will be responsible for the daily investigation and audit of the multiple processes managed by our Contact Center Operations. This role will lead a small team of investigators to check and ensure all processes delivered align with the FCRA and exceed the expectations of Experian. These audits would include processes, documentation, and tools. This role would be accountable to our Contact Center Operations.

Responsibilities: * Challenge existing processes to develop synergies, ensure alignment, and strengthen compliance and operational controls * Create and implement innovative solutions to identify and mitigate potential risks to Experian * Perform User Acceptance Testing for the implementation of new or changed systems to ensure controls are designed and operating as intended * Execute risk-based compliance and operational testing * Provide advice and guidance, as required to the assigned functional areas within the business unit * Develop and leverage key relationships with stakeholders that enable collaboration across Experian’s governance functions * Identify and track issues to remediation to mitigate risk * Coordinate with applicable functional areas within the business to define and implement remediation activities * Assist with change management activities for the business unit * Lead change control activities at the process level to ensure impacts are appropriately assessed, documented, implemented and/or escalated in a timely manner * Monitor, Review and Report on risk activities EOE including Disabilities/Veterans

Basic Qualifications: * Bachelor's Degree or Military Experience * At least 2 - 5 years of Risk Management Experience preferably in the Financial Industry * At least 3 years of experience working with internal business customers

Preferred Qualifications: * Master's Degree * At least 3 years of Project Management experience in a highly regulated industry

Job: *Legal & Compliance

Organization: *MCE

Title: Compliance and Operational Risk Manager

Location: Texas-Allen

Requisition ID: 204171