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Salient CRGT VoIP MACD Technician in Alexandria, Virginia

Company/Position Overview

In this role you will:

  • Perform day to day MACD on Cisco Call Manager. This includes provisions for office relocations.

  • Provide day to day tier 2 technical support for both local and remote offices

  • CUCM V10 or newer - Administration and support including cluster maintenance, monitoring , troubleshooting

  • Unity Connection configuration and administration

  • WebEx/TMS/VC configuration and administration

Mandatory Qualifications (Education, Certifications, Experience, Skills)

  • Overall 8+ years experience

  • Knowledge of VoIP, RTP, SIP, MGCP and H.323 and call flow.

  • Video Conferencing - Exposure to Cisco VCS/TMS and current VC architecture would be an advantage.

  • Exposure to working with SLA’s, Change Control processes and a corporate ticketing system such as Service Now/Remedy/Heat.

  • Confident with Microsoft Office in particular Microsoft Excel.

  • Experience in network cabling, punch downs, demarks and extensions a plus.

  • Circuit and Cutover knowledge.

  • Understanding of OWS and Cutover procedures working with vendors.

  • Cable plant is a plus along with fiber optic knowledge.

Desired Qualifications (Education, Certifications, Experience, Skills)

  • CCNS or CCNA VoIP preferred

Salient CRGT is a leading provider of health, data analytics, cloud, agile software development, mobility, cyber security, and infrastructure solutions. We support these core capabilities with full lifecycle IT services and training—to help our customers meet critical goals for pivotal missions. We are purpose-built for IT transformation supporting federal civilian, defense, homeland, and intelligence agencies, as well as Fortune 1000 companies.

If you feel you are qualified for this position, express interest by clicking the Apply button below (if you are viewing this position on the Salient CRGT website). If you are viewing this job posting outside of the Salient CRGT website, please visit:to express interest in this position through the Salient CRGT Careers page.

Salient CRGT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other factor prohibited by applicable anti-discrimination laws.

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Job ID 2019-8426

LCAT Telecommunications Engineer 4

Work Status Full-Time Regular