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Kforce Service Coordinator in Alexandria, Virginia

Kforce has a client that is seeking a Service Coordinator in Alexandria, Virginia (VA).Essential Duties:

  • Responsible for creating a work order for every customer that requires assistance

  • Informing the on- duty supervisor of any issues

  • Maintaining accurate documentation of call log and following up to appropriate contract levels

  • Answering phone calls

  • Maintaining service level agreements and response times

  • Ideal candidate will have experience in dispatching/scheduling HVAC technicians, even if from a small shop

  • Experience with commercial/residential dispatching would be helpful if not

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:HoursMinimum Compensation:0.00Maximum Compensation:0.00