John Q Hammons Banquet Captain in Albuquerque, New Mexico
Atrium Hospitality is a leading hotel and asset management company, overseeing a portfolio of84 hotelsin 30 stateslicensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business:Perseverance, Respect, Service, and Teamwork.
To plan the serving details for banquets, receptions, and other social functions.
Display good customer relation skills and take initiative to greet guests in a friendly manner.
Guide, direct, and motivate subordinates — Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
Requisition additional help as required by banquet schedule.
Direct setting up of tables, and decorations.
Plan the serving order and orchestrates its completion in a timely, quiet and courteous manner.
Direct wait staff and set up staff. Train all set up and wait staff. Ensure that waiters and waitresses are ready to serve meal when it is prepared.
Take the initiative to greet guests in a friendly and warm manner and ensure all needs are met.
Observe guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
Aid in the operation of the banquet department.
Ensure proper banquet check control.
Actively participate in room set up and service.
Display awareness and compliance with security, safety, emergency and energy procedures.
Relieve banquet manager and operate the department.
Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets.
Ensure uniform and appearance is clean and professional.
Other duties as assigned.
Use judgment and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
Perform a variety of activities, changing activities frequently and sometimes without notice.
Plan and carry out an activity, such as a card party or dance.
Plan the work of others.
- High School Diploma or equivalent preferred.
- Minimum six (6) months experience in banquets or catering food service.
Benefits and EEO
Full-time associates are eligible for the following benefits:
Paid Time Off
Short-term and long-term disability
Company paid life with employee paid supplemental options
Matching 401-k with immediate vesting for eligible participating associates
Company Hotel Travel Discounts
Working for Atrium Hospitality offers more than a great job; it offers the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, Atrium provides extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.
Atrium Hospitality is an Equal Opportunity/Affirmative Action EmployerMinorities/Females/Individuals with Disabilities/Protected Veterans Click to view EEO is the Law
Location NameAlbuquerque, NM Embassy Suites
Location Address1000 Woodward Place NE
CategoryHotel - Event Planning
ScheduleVaries- Holidays/weekends/weekdays AM/PM
Previous Experience Preferred6 Months
Employment TypeRegular Full Time