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Silver Hills IT Technician - I in Abbotsford, British Columbia

Silver Hills started in 1989 with a mission to Empower, Educate, and Inspire People to Live Healthier Lives. We believe investing in your own health is the greatest gift you can give someone because when you are healthy, you will have more to share.

Joining our family means being part of a quickly growing community that is truly committed to delivering healthy, great tasting products that are made with care. The Silver Hills team gives you the opportunity to grow and contribute to a healthy and sustainable vision. If you are excited by the idea of sharing your passion for healthy and delicious food with like-minded individuals and bringing great tasting products to consumers across North America and beyond, we want to hear from you!

Silver Hills, manufacturer and marketer of Silver Hills Sprouted Bakery, Little Northern Bakehouse, and One Degree Organic Foods is looking for an IT Technician - I to join the team.

Who are we looking for...

We are looking for an IT Technician-I to join our IT Team! This role is responsible for maintaining networks, software, and equipment, resolving technical problems and providing general IT support and assistance.

You will have a chance to grow and learn new skills working alongside another experienced IT team member. You will also be exposed to the business side of things supporting new systems implementation and other special projects. The primary challenge is to stay organized and deliver exceptional customer service to your internal stakeholders while juggling competing priorities and tight deadlines.

Here is who you are?

Drive & Motivation

  • You want to join a team where you can learn and develop new skills

  • You are motivated by challenges and willing to put in extra time to get the job done

  • You love technology and coming up with new cost-effective solutions

  • You find customer service quite rewarding

Character & Abilities

  • You can effectively communicate technical concepts to varied audiences

  • You are agile, flexible and able to adapt to changing environment

  • You have a positive attitude and ability to stay calm under pressure

  • You are organized, efficient and able to multitask

Knowledge & Skills

  • You have strong customer service and interpersonal skills

  • You understand basic IT concepts, including systems maintenance, computer networks, etc.

  • You have the knowledge of Windows Server 2008 R2 and Microsoft SharePoint

  • You have strong oral and written communication skills


  • You have 1+ years of hands-on experience supporting networks and security-related technologies

  • You have a degree or diploma in Information Technology or related discipline (graduating students are open to apply!)

  • You have experience working in a virtualized server environment (Hyper V)


  • Network or security certification(s), e.g. MCSE, CCNA

  • Database, programming or other related experience

  • Experience with Microsoft Dynamics GP

Things you will do?

  • Perform basic network maintenance and user network support

  • Maintain IT hardware inventory sourcing additional equipment as required

  • Troubleshoot issues both on-site and remotely maintaining service excellence with every interaction

  • Set up and deploy new hardware and software

  • Manage print servers, active directory, and MS exchange

  • Provide mobile device and other equipment support

  • Participate in IT projects, including new systems and processes implementation


  • You may on occasion work at varied times as the job requires

  • Primary office location: 34494 McClary Rd, Abbotsford, BC

  • Secondary office location: We have 6 locations within the Abbotsford area that require IT support from time to time

  • Valid DL

Why join us?

We offer our team members many benefits to help them achieve their goals and support our company culture:

  • Opportunities for career growth and development

  • Competitive Healthcare Benefits Package

  • Profit Sharing and RRSP Matching

  • Free delicious and healthy bread

  • Fresh organic fruit delivered weekly

  • Fitness incentive fund to help you thrive

  • Friendly and supportive work environment and an ambitious team

  • Discounts at our retail store with a great selection of healthy organic products

  • Company social events focused around health, great tasting food and getting together as a team

How to apply

If you are interested in a position that will be a contributing part of something very new and exciting, please apply on our career page (https://silverhillsbakery.ca/careers/). This role will close on May 13th, 2019. Want to learn more about our mission and products? Please check us out on Facebook, Instagram, and YouTube.

Silver Hills is an inclusive employer and a firm believer of equal opportunity! We will make sure to provide accommodations requested by candidates taking part in all aspects of the recruitment process. Therefore, we encourage all qualifying candidates to apply and we look forward to reviewing your application!